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Money Matters

Is Your Financial Advisor Missing Something?

There are plenty of good folks serving as financial advisors, says Mark Roberts, ChFC, FIC, who has worked in the industry for more than two decades.

“Many of my colleagues form pleasant relationships with their clients and seem to really care about the client-advisor professional relationship. Unfortunately, that’s not enough,” says Roberts, who founded Affinity Asset Management (

“Frequently, a new client will come in and discuss how much they enjoyed working with their previous advisor who, too often, seems to have had their priorities backwards.”

In many cases, financial advisors are more motivated by pushing products such as investments and insurance policies before deducing a strategy that meets the needs and expectations of a client for his or her retirement years, he says.

“To put it simply, the way many advisors go about building a retirement for their clients is like planning the wallpaper, carpet and other aesthetic considerations for a house before the blueprints have been completed,” Roberts says. “It may seem obvious that you need the blueprints first, but many people – laypeople and financial professionals alike – can get lost in the details.”

Roberts reviews several missteps that are too common among advisors in his industry.

•  Your sense of being a priority is directly proportional to your asset size or income. Many firms and advisors have a minimal wealth criteria to judge whether or not you’re worthy as a client. If you meet the minimal criteria, be mindful that you may be getting just the minimal amount of service you deserve.

•  The advice you receive leans toward selling you financial products. You want advice that truly has your best interest at heart. Advisors from some large financial institutions may have an ulterior motive with their recommendations. They’re trying to push products. Independent firms and advisors usually do not have this burden.

•  Your financial game plan feels fragmented. Various advisors do not feel like a team. Tax and legal issues, mortgages, planning services and more – these are areas needing to be addressed, which typically require multiple professionals. If they’re not all on the same page, your strategy is probably suffering.

•  You don’t really understand your wealth strategy. Whether you’re still in your earning years and planning for the distribution years, in transition or finally retired, a basic understanding of what’s happening with your money is highly recommended.

•  Your account’s distribution/withdrawals have little or no tactic. Withdrawals from your accounts inevitably weaken them, but there are ways to minimize the cost. Make sure your advisor shows you how to make withdrawals while causing the least amount of reduction to your account.


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